We thank you for bringing this to our attention. Please note that despite the delay in processing of your rewards redemption, rest assured that the Rewards program is definitely ongoing.
Please note that we have a fraud detection program in place that may cause some delay on crediting rewards.
Mine too, have sent 2 support questions, 1 about a week ago (points added next day!) and again today, still haven't had a reply to either question Really fed up as my premium account ran out yesterday and I might have just got enough points to renew. If this keeps up I will stop using Megaupload.
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