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Hi, i activated by mistake security lock on payouts. Now i can't edit the payout settings and can't disable the security lock because i'm not receiving any email. How can i solve this?
 
All of my files cannot be downloaded anymore because i get "This file reached max downloads limit" on every file, no matter how much times it has been downlaoded. What is this limit?
 
I still don't get it. I can do 10 downloads per day but what about others? My users cannot download any of my files

Yes, you can do 10 downloads per day if you are a free user. Same applies to others as well, They can also download 10 downloads per day.

Let me break it down to make it easier for you to understand.

You Upload 10 Files and share the links. User A, or User B or any other can download all those 10 files in a day.

Understood?
 
Yes, you can do 10 downloads per day if you are a free user. Same applies to others as well, They can also download 10 downloads per day.

Let me break it down to make it easier for you to understand.

You Upload 10 Files and share the links. User A, or User B or any other can download all those 10 files in a day.

Understood?

Yes but this is not my problem. I just tried to download one of my files from another IP (so it has 0 downloads today) but it can't download any of my files because it says "this file reached max downloads limit". So it seems that there's a limit on file, not on the account
 
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