streamango.com & streamcherry.com official support

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The encoder is bad for videos which have two audiolines! Sometimes the encoder takes the first line, sometimes the encodes takes the second line! The problem is nobody knows when the encoder takes the first and when the second!
Please fix it! The encoder should always take the first audioline of a video!
 
Streamango is not a responsible server, more than 24 hours and still has not solved the error, friend that the files do not upload, and what a coincidence that is when I have little money to ask for payment, ....
 
The encoder is bad for videos which have two audiolines! Sometimes the encoder takes the first line, sometimes the encodes takes the second line! The problem is nobody knows when the encoder takes the first and when the second!
Please fix it! The encoder should always take the first audioline of a video!

It's easy. I guess streamango uses ffmpeg for encoding. If you look at those files, you will see that audio track 1 has less channels than audio track 2. ffmpeg uses always the track with more channels. Remove other tracks and you're fine. Every host who uses ffmpeg has that "problem".


@StreamangoLee please fix the upload. Not possible to upload anything atm.
 
Hello,

the upload works again, it was down because an update failed. We fixed it.

For the others who have upload issues before this and still have them, without proper reports, there is nothing I can look into.
 
BTC payment pending, only streamango fast pay by webmoney, paypal and BTC take many days, you have to improve this, or else put payment date do things right please.
Hello,

the upload works again, it was down because an update failed. We fixed it.

For the others who have upload issues before this and still have them, without proper reports, there is nothing I can look into.

BTC payment pending, only streamango fast pay by webmoney, paypal and BTC take many days, you have to improve this, or else put payment date do things right please.
 
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