You have been a customer for a year now (since February 2010).
I replied to your ticket with a detailed explanation and two possible solutions for your situation. I'm hoping that, after reading the explanation given within the ticket you will understand. We cannot take responsibility for the...
We don't have stock again since yesterday. Components for a new node are expected to arrive within 1 / 2 weeks.
You can still reserve your place in the new node, but only if you pay for it, we can guarantee it. In case you change your mind before the service is ready, you can request a full...
After this major downtime which lasted around 5 hours: I fully intend to send a informative email to all costumers explaining the issues and more details about the downtime (later).
This problem was not caused by us, but by our carrier M-Net: They accidently miss-routed only a few IP-subnets...
Wildfire have changed home recently and because of that, he will not be able to reply for now. Until then, please contact openvservers through: sales (at) openvservers (dot) biz
Regards
Hey sniffdog, how are you?
Yes, he talked with me directly through MSN. It's rare, but it happens from time to time (specially when our current clients give me some free time). :P
Regards
I have hope, that you understand why I started this (because of your statement). At least you have apologised and demonstrated to have good sense. Thank you!
Yes, I do have the right to comment whatever I want that is on the Internet and it was made public. If you don't want to be commented...
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.