Are you trying to be funny, hmmmmm. (I'm lol'ing at the retards who only say discrimination because they have no clue how the system works.) . Please you certainly do not know rules in my country, and this is bad from your side to make fun of people who think that they are discriminated. In this case we are discriminate. We are good for transfer fees ( work in every country LOL), but when we try to withdrawn then we got LOLED 8-)
1.I am from Serbia and we have problem with mastercard issued outside from SERBIA , and yet we all had working prepaid cards from alertpay which was working for over six month.
2. On 80% of ATM in Serbia we can withdrawn using Visa and on the rest we can use Master Card, despite that we did not received truecash cards.
So my questions for Sean_AlertPay are:
1.Can you tell me true reason why you did not send prepaid cards to your customers in Serbia ( if you don't know answer please ask your partner trucash and give me answer, wit your answer i will go to bank and ask them if that is true, and i will post everything here) ?
2.Why you did not tell us that some of the countries will not receive prepaid cards ( In that case i wouldn't transfer my money from filehosts to alertpay)
3. You sad that you (Alertpay) are negotiate with other providers. When you expect answer from your future providers. We must know that, or we are transferring money to Alertpay for nothing.
So Sean please answer me those 3 questions, so ,most of Us will know what to do in future.
@Sean_AlertPay
OK. for our region you can not give cards, but please explain to me and others why you didnt do nothing for a months to return the payment via credit cards or checks and you says that you have 7milions users.
I am also from Serbia
@sean_alertpay
Why didn't you purchase pre-paid cards from company that issues them for Serbia? There's a lot all over the world. My last card was issued by Choice Bank Belize and TruCash cards are also issued by some off-shore bank. So the fact is that you could purchase other cards for members from countries that your current bank do not support, but big NO - you even raised the fee for the wire, from 15$ to 20$. I mean, come on... EntroPay issues mastercards and visas for Serbia (I have them)!!! You could also fix withdrawals to the other cards, but this is also big NO...
It's bad for your business. You lost my 4 thousand $ every month. I stopped using your service at the same moment you stopped accessing the card system (07/07) and I switched to WebMoney... If you are fine to have 10 bucks a month from Pakistan instead of 4 thousand from Serbia - it's fine with me also - I'll use your competition!!! Not to mention your terribly slow support. You are over the line with this. You pissed off lot of people and this is begining to smell like E-Passporte!
@Sean_AlertPay - Why the Chrisz@AlertPay gone right after we got first bad rumours for some countries about temporary cards ? You guys from AP suddenly gone after bad news so we can't ask you anything, and now when you have good news for most countries, you are back... That sounds unprofessional if you ask me.
Also, 7 million members is a great amount of peoples you serve, but it seems like AP lack with staff. I understand that you guys are fighting with all those tickets sent from that large amount of customers, but then you need bigger staff and not bigger time. With 7 million customers you surely have enough earnings to hire enough peoples...
I understand that you have some problems with your new CC/DC provider for some countries, but then you should first fix that, and then send temporary cards to all. How I see it, now you will occupate some of your staff on fixing/monitoring temporary cards for working countries, and that means less staff working on our problem. I can't say this is discrimination, but I can surely say this is unfair...
Kindly Regards!
You got a be kidding me?!! U can't speak abt who received cards? HELLOOOO people in my country are not! And don't redirect me to ur horrible support center where 90% are generic answers! What are u present, Alertpay or just guy who came here to joking us! X-( When u charge AP card people except to using them otherwise it's ur obligation to reveal that cards can't be used in some countries!!! And u talking about big company? Come onnnn maannnn! :facepalm:
AP is shit,u cant withdraw ur money in anyway,i left it for good
okay guys , they refunded me the cash at my account
buy now , there is no way to withdraw the funds
should i try to withdraw again (since the withdraw b4 this went well) or just leave the money hanged in my account ?
hey sean....u gonna close AP/............??
Hi NightMare
Please speak to your bank and ask them if they use an intermediary. This could be the cause of your unsuccessful withdrawals.
Cheers
i am from PAKISTANHi Chaudhary
Could you please tell me what country you are from so that I may look into your withdrawing options.
Cheers
OK,My money are stuck on AP,tell me my option's now.
Will AP pay some interests or what ?
I duno why AP dont have sent us a note that we (serbia and all other discriminated countries) will be excluded for the new APPC so that we can stop our payments on time !?!
For me thats "dirty moves" for a "serious company" !
Hi sean, im from Bangladesh...when shud i expect my temporary card to be delivered? i already got the activation email but didnt get the card yet