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    Hello prem,

    We are providing you with the option of verifying your AlertPay account by submitting us a support ticket containing the following information:

    • Proof of address, such as a bank statement, credit card statement, phone bill or utility bill. The name and address must match with the information listed in your AlertPay account. Please ensure that the statement date is visible and that it is dated within the last 3 months.

    • A government issued photo identification document, such as a passport, driver’s license, country/state ID. This identification must be valid and cannot be expired. Please ensure that your date of birth is visible. Please feel free to hide or blank out any irrelevant information such as your driver's license number or account balances.

    Be sure to select Verification from our support ticket page.

    Best regards
    Tarik
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