The Official Alertpay Support Thread

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NightMare

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PLEASE NOTE THIS IS THE OFFICIAL ALERTPAY SUPPORT THREAD.

THIS USER IS NOT AN ALERTPAY REPRESENTATIVE.


Okay , everyone knows about the CC and the cheque withdraw that aren't working . after that their credit card isn't working too , you have no choice to withdraw your funds but bank wire
but i just found out itsn't working too .
i withdrawed some amount of money from a month (31days) till now it haven't came to my account i emailed alertpay they sent me the document that proves they made the withdrawal but my bank re-assured me that they didn't receive anything and blablabla..... i emailed alertpay back , and they said if you wanna trace the cash and resend to ur bank or get it back to your ap account
you should pay extra 35$ ?
is this a joke ?
i should pay extra 35$ coz of a mistake they made ?
 
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2,035 comments
Check that you have put the information in your bank AlertPay.

Have you ever been with your bank transfers and AlertPay?

Maybe another time it takes for money from AlertPay happens to your bank.
 
@JJJ : Really funny , man .
@GB : that's true if i make a transfer and wanna trace it i should pay , but since they made the transfer and it didn't went well , its their problem .
@Litounettecheri : i'm sry i didn't get you well
but this is not the first time i withdraw i did it b4 and it went well .
 
Same with me. I withdrew on july 7th and still didnt receive the amount. I asked them what was the matter. they simply returned the money in my alertpay and deducted 15$ fees aswell
 
Same happen with me from last 3 week i am waiting my remittance. they don't want to do more business as well as complain peoples well lets see what happen next.. But we know we do not have another option ?

Okay , everyone knows about the CC and the cheque withdraw that aren't working . after that their credit card isn't working too , you have no choice to withdraw your funds but bank wire
but i just found out itsn't working too .
i withdrawed some amount of money from a month (31days) till now it haven't came to my account i emailed alertpay they sent me the document that proves they made the withdrawal but my bank re-assured me that they didn't receive anything and blablabla..... i emailed alertpay back , and they said if you wanna trace the cash and resend to ur bank or get it back to your ap account
you should pay extra 35$ ?
is this a joke ?
i should pay extra 35$ coz of a mistake they made ?
 
Surly this is not a end of Alertpay. Alertpay is working now to offer a Debit Card for all members so you can withdraw the money on every ATM in the world. This is a great news because as you know this option is not available on Paypal.
 
Okay , everyone knows about the CC and the cheque withdraw that aren't working . after that their credit card isn't working too , you have no choice to withdraw your funds but bank wire
but i just found out itsn't working too .
i withdrawed some amount of money from a month (31days) till now it haven't came to my account i emailed alertpay they sent me the document that proves they made the withdrawal but my bank re-assured me that they didn't receive anything and blablabla..... i emailed alertpay back , and they said if you wanna trace the cash and resend to ur bank or get it back to your ap account
you should pay extra 35$ ?
is this a joke ?
i should pay extra 35$ coz of a mistake they made ?

Similar expirience but they charged me 50 euro.

Surly this is not a end of Alertpay. Alertpay is working now to offer a Debit Card for all members so you can withdraw the money on every ATM in the world. This is a great news because as you know this option is not available on Paypal.

The offer's suck's then they discriminating ppl from certain small countries and we dont have any option to withdraw our ca$h.
I duno why the let us opening a acc in the first place and why the call us "customers" if they "Business" are in one way - "Let AP have your money and U will stuck with AP".

sry for my bad english
 
Well, well .. glad I came across this forum. Was gonna add Alertpay to my site but am now having second thoughts .... may have to stick with paypal/google checkout for now.

Can anyone can recommend a decent (and cheap of course) UK/EU gateway?
 
well... Alertpay CC works again, you just need to activate them Profile-> financial-> alertpay CC
for those of you who got their new cards, and withdrawal works fine

And I dont see what is the use of this thread, when they let us know what was happening, and this wasn't some suprise as with ePass, they did that few weeks in front...

if they closed PP for a day, there would probably popup 100s of threads how it's the end of PP...

and not just they are not closing, they are expanding... they opened a new floor for their operations, and got new employees for support and sales.

https://helpdesk.alertpay.com/index.php?_m=news&_a=viewnews&newsid=188&group=default
 
Similar expirience but they charged me 50 euro.



The offer's suck's then they discriminating ppl from certain small countries and we dont have any option to withdraw our ca$h.
I duno why the let us opening a acc in the first place and why the call us "customers" if they "Business" are in one way - "Let AP have your money and U will stuck with AP".

sry for my bad english

Yes i agree with You. They should offer a withdraw method for the countrys who are able to register with Alertpay. They must allow the customers to withdraw the money with differente options and not only Bank Wire.

Can I know from which country you are and where the Debit Card is not available?
 
Yes i agree with You. They should offer a withdraw method for the countrys who are able to register with Alertpay. They must allow the customers to withdraw the money with differente options and not only Bank Wire.

Can I know from which country you are and where the Debit Card is not available?

O.C. I'm from Serbia.
 
so no way to withdraw?

surely AP will send us emails withdraw your money/buy something asap we are gonna close our site etc :facepalm:
 
Okay , everyone knows about the CC and the cheque withdraw that aren't working . after that their credit card isn't working too , you have no choice to withdraw your funds but bank wire
but i just found out itsn't working too .
i withdrawed some amount of money from a month (31days) till now it haven't came to my account i emailed alertpay they sent me the document that proves they made the withdrawal but my bank re-assured me that they didn't receive anything and blablabla..... i emailed alertpay back , and they said if you wanna trace the cash and resend to ur bank or get it back to your ap account
you should pay extra 35$ ?
is this a joke ?
i should pay extra 35$ coz of a mistake they made ?


Hi NightMare,

Please PM me, with ticket ID. I'll look into it.
 
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