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Thread: Payoneer account login problem

  1. heart_tracker's Avatar
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    #1
    11th Jan 2013, 12:11 AM
    @payoneer i join payoneer bt i have one big problem i cant login my payoneer account when i try to login its show error and i want to ask payoneer team how many days to reciving the card nw i am cardholder of payoneer bt still nt recivied the card kindly pls reply me payoneer team thankyou

  2. avRo's Avatar
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    #2
    11th Jan 2013, 02:41 PM
    you must be entering wrong e-mail/password

    and about shipment
    Once an order is approved, we will ship your card via regular mail at our expense. It takes 2-3 business days for our bank to issue and ship your card. Once the card has been issued, shipping times are as follows:

    • Shipping within the US may take 7-10 business days.
    • Shipping outside the US may take 12-25 business days.

    ** Please note that tracking is not available when shipping with regular mail.
    ++ there's an official support thread,you should have posted it on there

  3. Nissim-Payoneer's Avatar
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    #3
    12th Jan 2013, 10:16 AM
    Thanks avRo! Indeed, the estimated shipping time is as listed above. Also, in the card approval confirmation e-mail we sent you, there was an estimated arrival date.

    If you cannot login, you may be entering an invalid username or password. Your username is the e-mail address you signed up with, and the password is case sensitive. If you forgot the password, you can reset it at: https://myaccount.payoneer.com/Login/LostPassword.aspx

    Note: You will need to have the physical card in your possession before you can reset the password.

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