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Old 11th Aug 2011, 12:23 PM   #1
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Default Official Payoneer Support Thread
Hi everyone!

My name is Talia and I am Payoneer's director of community. I see that there has been quite a lot of discussion about us here in the past, so I wanted to introduce myself and let you know that from now on, I will be monitoring this forum in case any of you have any questions.

Please feel free to ask any questions you may have in this thread, but I will also be monitoring for other threads, don't worry.

Nice to meet everyone!
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Old 11th Aug 2011, 12:24 PM   #2
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I can confirm that Talia here, is a legitimate representative from Payoneer
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Old 11th Aug 2011, 12:26 PM   #3
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Thanks, Lifetalk! I wish I could add my avatar, too, but I can't find a way how. Maybe after I've had a certain amount of posts...?
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Old 11th Aug 2011, 12:30 PM   #4
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hi man is your support available in india
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Old 11th Aug 2011, 12:43 PM   #5
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Hi Marshall,

Our support team is located in house - we don't outsource it (they are right down the hall from me).

We offer support in several languages, but our Indian users have great English, so we haven't felt the need to bring in a special user.

As you probably know, the Indian government no longer allows Indian citizens to be issued MasterCards or Visas from outside of the country, so we no longer offer MasterCards to our Indian users, BUT we do have direct bank transfers for our Indian customers, so you can definitely receive your payments through us.
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Old 11th Aug 2011, 01:03 PM   #6
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Quote:
Originally Posted by PayoneerTeam View Post
Hi Marshall,

Our support team is located in house - we don't outsource it (they are right down the hall from me).

We offer support in several languages, but our Indian users have great English, so we haven't felt the need to bring in a special user.

As you probably know, the Indian government no longer allows Indian citizens to be issued MasterCards or Visas from outside of the country, so we no longer offer MasterCards to our Indian users, BUT we do have direct bank transfers for our Indian customers, so you can definitely receive your payments through us.
Hi so indian users dont get cards..
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Old 11th Aug 2011, 01:07 PM   #7
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Well, Indian users can't get MasterCards or Visas from any company that issues them outside of India. The moment this happened, though, we enabled direct bank transfers (not wire transfers) so our Indian users could continue to receive payments through us.
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Old 11th Aug 2011, 01:12 PM   #8
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I AM From Pakistan And I Got Payoneer Debit Card
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Old 11th Aug 2011, 01:13 PM   #9
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That's awesome, Royal Prince. We have thousands of users in Pakistan. What partner(s) do you work with?
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Old 11th Aug 2011, 01:17 PM   #10
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Can you tell me about Serbia, do you offer cards for Serbian users
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